Shipping Policy

At Camy’s Stitch, we specialize in digital cross stitch patterns. Since all of our products are digital files, *no physical products are shipped*. Upon completing your purchase, you will receive an email with a download link for the pattern(s). Below are the details regarding how and when you’ll receive your digital product.

1. Delivery Method

All of our products are delivered **digitally** via email. Once your payment is confirmed, you will receive an email with a link to download your purchased cross stitch pattern(s). You will not receive any physical items by mail.

2. Delivery Time

You should receive your download link **immediately after the purchase**. If you do not receive your email within a few minutes, please check your spam or junk mail folder. If you still haven’t received it, contact us at info@camystitch.com.

3. Access to Downloads

- The download link will be available to you after purchase and can be accessed multiple times.
- We recommend saving the file to a secure location once downloaded.

4. Technical Issues

If you encounter any technical issues while trying to download your file, please reach out to us at info@camystitch.com. We will assist you in resolving the problem and ensure you can access your pattern.

5. No Shipping Costs

Since all products are digital, *no shipping fees* apply to any of our orders.

6. Contact Us

For any further questions about the delivery of your digital product, feel free to contact us:

Camy’s Stitch
Email: info@camystitch.com
Business Hours: Monday to Friday: 10:00 AM – 6:00 PM, Saturday: 10:00 AM – 12:00 PM